Student Technology Support

Families may purchase a repair plan at a cost of $30.00 per student for the 2022-2023 school year. This Student Chromebook Repair Agreement (“Agreement”) is made effective between the Rockford Public Schools District 205 (“RPS”), the student having received the Chromebook (“Student”), and his/her parent(s) or legal guardian (“Parent”).  RPS, the Student, and the Parent(s) agree as follows:

• In exchange for a payment of $30.00, RPS agrees to make up to four repairs to the Chromebook assigned to the undersigned Student if it is damaged as a result of the Student’s misuse and/or negligence at no cost to the student.

• This Agreement does not cover theft of the Chromebook or AC Adapter, loss/misplacement of the Chromebook or AC Adapter, fire damage to the Chromebook, or intentional/malicious damage to the Chromebook.

• If the Chromebook is damaged after four repairs are made pursuant to this Agreement, any issues regarding the subsequent need for repair will be resolved pursuant to the Student Chromebook Use Agreement and Guidelines contained in the Student Handbook.  (Typical fees for repair to the Chromebook will cost $50.00 per repair, with device replacement costs which could exceed $400.00.)

• Entering into this Agreement is optional.  If the Student and Parent(s) decide not to enter into this Agreement, any issues regarding the need to repair the Chromebook will be resolved pursuant to the Student Chromebook Use Agreement and Guidelines contained in the Student Handbook.

• The Chromebook must be kept in the supplied protective cover at all times, if one is issued. 

• This Agreement is effective during the 2022-2023 school year and expires the earlier of when the Chromebook is returned, the student’s enrollment ends, or the last day of school.

 Click here for Device Insurance Purchasing Information 

View instructions on student password resets

Early Childhood - 5th grade students: contact your teacher for a password reset.

How to access student email

1. Go to Outlook.com or choose the Outlook app in ClassLink
2. Click Sign in
3. Student's email address is: StudentID#@students.rps205.com

Most Chromebook issues can be resolved by restarting your Chromebook.

Try shutting down your Chromebook by holding down the power button for 30 seconds.

Turn it back on, and log in.

Use ClassLink

Make sure you’re going through ClassLink for access to all applications.

Resources

Chromebook Take Home Guide - English

Chromebook Take Home Guide - Spanish

Chromebook Take Home Guide - Arabic

Chromebook Basics

How to Clear Browsing Data

Connecting a Chromebook to Wi-Fi

Finding a Rockford Hot Spot

RPS 205 Sponsored Internet Application

iPad Take Home Guide

Finding a Rockford Hot Spot

ClassLink is the single sign on portal that all students use to access their academic applications.

iPad

There is an app on the iPads for ClassLink. View directions on how to sign in to ClassLink from an iPad.

Chromebook

When signing into a Chromebook a student will automatically be signed into ClassLink. View directions on how to sign in to ClassLink from a Chromebook.

Google Classroom is used by most 3rd to 12th grade teachers to post announcements, activities, assignments, assessments and grades.

A parent or guardian can contact teachers to receive daily or weekly email updates directly from Google Classroom. These updates will display a list of recently completed assignments as well as any missing assignments.

To locate Google Classroom go to the app in ClassLink or to classroom.google.com.

Resources

Visual Tour of Google Classroom

Google Classroom Tutorials in Multiple Languages (Spanish, Arabic, Mandarin, French)

Video: How to Complete Assignments in Google Classroom

Seesaw is a digital portfolio app used in Early Childhood to 5th grade as a platform to provide activities, feedback and communication.

• Students use the Seesaw CLASS app to get schedules, links, activities and communications from the teacher.

• Parents/families use the Seesaw FAMILY app to communicate privately with the teacher and to be able to leave comments and encouragement to their student. Principals send school wide messages through the Seesaw FAMILY app.

Resources

Click here to watch a short video explaining Seesaw.

Haga clic aquí para ver un breve video que explica el Seesaw.

Here is a handout for parents in English and Spanish on how to get the Seesaw FAMILY app.

Schoology is a learning management system used by some 6th to 12th grade teachers to organize assignments, make announcements and record grading.

Resources

Sign Up as a Parent

Login (Parent)

Parent Guide

Schoology Demonstration for Parents

Google Meet and Zoom are the two video chat options for teachers when hosting learning sessions with students.

In both cases the teacher will send an invite link to students and directions on when and how to join the session.

If a link is not working you can try to:

1. Clear the browsing data on the Chromebook: Here are directions on how to clear the browsing data on a Chromebook.

2. Restart the device by turning it all the way off and then back on again.

3. Make sure the Wi-Fi is strong enough to make the connection.

4. On an iPad, to clear your history and cookies, go to Settings > Safari, and tap Clear History and Website Data.

How to reset your password

You may be eligible for RPS 205 sponsored internet or a mobile hotspot.

Please complete the following application: RPS 205 Sponsored Internet Application

Newly enrolled students will receive information on their login/password from their school. Accounts will be active the following business day after enrollment.

If you can't remember your two factor image, you must call the IT Help Desk at 815-966-3112 to have it reset.

First

• Try shutting down your Chromebook by holding down the power button for 30 seconds. Turn it back on, and log in.
• Make sure you’re going through ClassLink for access to all applications.

Still unable to join a Google Meet or Zoom meeting?

Please clear browsing data in Chrome, restart your Chromebook, and try again.

Clearing browsing data:

• Press the Ctrl+Shift+Del keys
• Select “All Time” from the “Time Range” drop-down box.
• Click “Clear Data”

Click here for a step by step guide with pictures

Please return any damaged devices to your school. Your school will provide a replacement device.

Your school is your main contact for all device issues. Please contact your school for a replacement.

To fully shutdown your Chromebook, hold down the power button for 30 seconds.

You can reset the screen zoom level by holding the CTRL key and pressing the number 0 key.